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SFDC Transformation Sr. Manager
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-02-20
Listing for:
NTT DATA
Full Time
position Listed on 2026-02-20
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Role Summary
The Senior Manager, CRM Transformation will lead the strategy, design, and delivery of enterprise CRM capabilities that enable and optimize the end-to-end Order-to-Cash (O2C) process. This role requires deep functional expertise across O2C and strong command of the Salesforce ecosystem (Sales Cloud, Service Cloud, Manufacturing Cloud, and related platform capabilities), partnering with Sales, Customer Service, Operations, and external system owners (ERP, CPQ, OMS, Billing, and integrations).
The role will drive business outcomes through process standardization, capability roadmap execution, and scalable, governed platform delivery.
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