Director, Medical Excellence and Operations; ME&O), Insights & Analytics

Key Responsibilities

• Strategic Leadership
  • Define and implement a global strategy for ME&O Insights & Analytics, ensuring alignment with GMA priorities and business objectives.
  • Drive innovation in data integration and analytics to enable evidence-based decision‑making across GMA business units.
  • Collaborate on the development and implementation of a KPI framework to measure the impact and effectiveness of GMA activities globally.
  • Build a robust approach to assessing, measuring, and disseminating actionable insights across GMA.
• Cross‑Functional Collaboration
  • Serve as a key liaison between multiple GMA functions (Medical Information, Field Medical, IT, Data & Analytics, etc.) to harmonize data standards and reporting frameworks.
  • Partner with regional and global stakeholders to ensure consistent execution of insights and analytics initiatives.
  • Liaise with Medical Strategy and other key stakeholders to support and enhance quality data collection.
  • Collaborate with the External Engagement & Field Excellence function to advance training related to insight generation and quality data capture.
• Data Integration & Analytics
  • Lead efforts to consolidate and analyze data from diverse sources (e.g., CRM systems, medical inquiries, field medical interactions, scientific engagement metrics).
  • Develop dashboards, KPIs, and advanced analytics models to measure impact and identify opportunities for improvement.
  • Work collaboratively to develop a robust self‑service GMA insights platform for internal stakeholders.
• Operational Excellence
  • Drive continuous improvement initiatives to enhance operational efficiency and scalability.
  • Maintain regularly cadenced reports and dashboards to track performance, insights, and progress across GMA functions.
  • Ensure accountability for data accuracy, timeliness, and completeness, serving as the primary owner for ME&O insights and analytics deliverables.
  • Accelerate turnaround times for data requests by streamlining processes and leveraging automation, enabling GMA teams to make faster, evidence‑based decisions.
  • Develop Insights & Analytics team metrics and associated measurement approaches to assess team performance.
• Therapeutic Expertise
  • Apply knowledge in Nephrology and CNS to ensure insights are clinically relevant and strategically impactful.
  • Collaborate with therapeutic area leads to tailor analytics solutions to specific scientific and medical needs.

• Advanced degree in life sciences, pharmacy, medicine, or related field (PhD, Pharm
  
  D, MD); MBA or advanced analytics degree preferred.
• 5+ years of experience in Medical Affairs within a global pharmaceutical or biotech organization.
• Experience with Veeva CRM data and Microsoft Suite; knowledge of Snowflake preferred.
• Experience and growing passion for leveraging Generative AI to solve complex business questions and automate reporting, with ability to identify innovative use cases that drive efficiency and insight generation.
• Proven track record in leveraging medical insights data to impact strategy with strong understanding of GMA functions.
• Expertise in data integration, visualization tools, and advanced analytics methodologies.
• Preferred therapeutic experience in Nephrology, CNS, and rare disease.
• Excellent communication and stakeholder engagement skills.

• Accountability for Results – Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving – Make decisions considering the long‑term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity – Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication – Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration – Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development – Play an active role in professional development as a business imperative.

Minimum $ – Maximum $, plus incentive opportunity:
The range shown represents a typical pay range or starting pay…