HR Coordinator

Overview

Our Client, a Automotive Manufacturing company, is looking for a HR Coordinator for their Remote location.

• This role provides one of the first live touchpoints for new hires, ensuring a welcoming experience while accurately completing Section 2 and supporting company’s E Verify obligations.
• Conduct scheduled video-based document reviews via Microsoft Teams with new hires within required legal time frames.
• Examine original identity and work authorization documents presented by employees, confirming they appear genuine and relate to the individual.
• Accurately record document details and complete Section 2 in the company’s systems (e.g., Workday and/or designated I 9 platforms), following standard operating procedures.
• Ensure all Section 2 verifications align with USCIS, DHS, and E Verify requirements, including use of acceptable documents and photo requirements where applicable.
• Follow standard work, checklists, and quality controls to minimize errors, late completions, and rework.
• Flag discrepancies, incomplete information, or potential issues and escalate according to defined workflows.
• Provide a welcoming, professional, and empathetic first impression of the company, explaining the I 9 process in clear, plain language.
• Guide new hires through what to expect in the session, the types of documents required, and next steps if follow up is needed.
• Manage appointment schedules, reminders, and follow ups to help new hires complete their verification on time.
• Partner closely with Talent Acquisition, People Services, and Onboarding teams when questions or complex scenarios arise.
• Work from a remote/virtual environment, managing a steady queue of Teams appointments and related system work.
• Adhere to defined SLAs, productivity, and quality targets (e.g., handle time, error rates, on time completion).
• Protect confidential and sensitive personal information, strictly following company’s data privacy and information security standards.

• These individuals will be trained to virtually complete and verify Section 2 of Form I 9 for new U.S. hires by conducting employment eligibility document reviews via Microsoft Teams.
• Prior I 9 experience is not required, but candidates should be detail oriented, comfortable with virtual verification processes, and able to follow standard operating procedures.
• Manager is looking to engage 2–3 entry level contingent workers to serve as Remote I 9 Section 2 Verifiers for the company.
• High school diploma or GED required.
• Demonstrated attention to detail, with a track record of following structured processes and checklists.
• Strong verbal and written communication skills, with the ability to explain policies simply and respectfully.
• Comfortable using Microsoft Teams and other collaboration tools in a virtual setting.
• Proven ability to work independently in a remote environment, managing time and priorities effectively.
• Experience with Form I 9, E Verify, or employment eligibility verification in the U.S.
• Familiarity with HR systems (e.g., Workday or similar HRIS) and/or case management tools.
• Background in high volume, service-oriented environments (shared services, call centers, or onboarding teams).
• Process oriented:
  Follows standard work precisely; comfortable with checklists and documentation.
• Strong attention to detail:
  Catches discrepancies and errors; double-checks work before completion.
• Personable and empathetic:
  Creates a welcoming, supportive environment for new hires; handles sensitive situations with care.
• Customer-focused:
  Balances compliance with a positive new hire experience.
• Confidentiality & integrity:
  Handles personal data and identity documents with discretion and professionalism.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.