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Technical Support

Cloud Security Escalation Expert — AI-Driven Troubleshooter

Job in Coos Bay, Coos County, Oregon, 97458, USA
Listing for: Wiz
Full Time position
Listed on 2026-03-15
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cloud security firm is seeking an Escalation Expert to join their CTO team. In this role, you will tackle complex technical issues, advocate for customer needs, and impact product development. The ideal candidate has 7+ years in a technical customer-facing role and a bachelor's in a relevant field. This position involves deep troubleshooting, technical writing, and developing internal tools to enhance capabilities, with a focus on AI integration.
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