Manager, Revenue Operations; ROPS

Overview

Posting Date 03/11/ 32nd Ave S,Federal Way,Washington,,United States of America

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empower their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for Manager, Data Management with DaVita.

The Manager, Data Management is responsible for leading a team of analysts focused on structuring, governing, and maintaining critical data assets for Revenue Operations (ROPS). This role serves as a bridge between technical IT teams and business analytics groups, ensuring that data is accurate, accessible, and structured for downstream insights.

You will own a specific functional area of data management, drive performance within your team, and collaborate with cross-functional leaders to implement data strategies that support DaVita’s revenue cycle objectives.

Data Strategy & Operations

• Data Stewardship: Oversee the design, maintenance, and governance of ROPS data marts (e.g., Netezza, Big Query) to ensure high data quality and reliability.

• Pipeline Management: Partner with IT to define requirements for data ingestion and transformation; manage the ingestion of data into our Enterprise Data Warehouse (EDW); continual management of reporting tables through enhancements.

• Governance: Implement and enforce data governance standards, including data lineage documentation, data dictionaries, and access controls.

• Stakeholder
  
  Collaboration:
  
  Act as the primary liaison between business stakeholders and technical teams to translate business needs into technical data requirements.

• Process Improvement: Identify opportunities to automate manual data processes and improve the efficiency of data delivery to the Village.

Team Leadership

• Performance Management: Set clear tactical and operational goals for the team. Conduct regular performance evaluations (PDRs), provide actionable feedback, and manage individual performance to ensure team success.

• Talent Development: Clear the path for growth by identifying and coaching each teammate based on their unique needs and career aspirations. Create succession plans and development plans to maximize team growth.

• Resource Management: Manage team workload and capacity; identify and remove barriers to success. May manage elements of the department budget.

Qualifications

Required Experience & Skills

• Experience: 4+ years of experience in data management, analytics, or business intelligence.

• Leadership: 1+ years of experience in a supervisory or team lead role (preferred).

• Technical Proficiency: Strong knowledge of SQL, data warehousing concepts (e.g., Netezza, Big Query)

• Education: Bachelor’s degree in Business, Computer Science, Information Systems, or related field.

Competencies

Candidates successfully performing in this role will demonstrate the following skills aligned with the DaVita Management Ladder:

1. Accountability & Ownership

• Owns the Function: Takes full ownership of their aspect of the functional area (Data Management).

• Drives Performance: Drives performance and goal achievement within their team, ensuring high-quality delivery of data products.

• Goal Setting: Sets tactical and operational goals for their team and translates broader department objectives into measurable deliverables.

2. Influence & Communication

• Cross-Functional Collaboration: Collaborates effectively with leaders and peers in other lanes (e.g., IT, business analytics) to drive results.

• Delegation: Effectively directs and delegates work to their own team to balance workload and development opportunities.

• Framing: Drives meaningful interactions with leaders; shares insights that influence work outcomes and secures team buy-in.

3. Strategic Thinking

• Decision Making: Balances a broad, strategic perspective while identifying and focusing on crucial details.

• Systems…