Claims Associate - Consumer

Our Client, a Business Solutions company, is looking for a Claims Associate - Consumer for their Remote location.

• Processes first party property claims based on basic coverage as defined by client‑specific program.
• Makes coverage determinations based on investigation/evaluation.
• Adjudicates proper settlement or denials up to designated authority level.
• Handles high volume of claims, phone calls and correspondence ensuring claim files are properly documented; meets quality and production goals; and meets customer guidelines and deadlines.
• Performs other duties as assigned.
• Supports the organization’s quality program(s).

• High school diploma or GED required.
• Licenses as required or willingness/ability to move toward obtaining appropriate licensing as required.
• One (1) year of general office experience or equivalent combination of education and experience required.
• Claims industry experience preferred.
• Knowledge of first party property and casualty claim adjudication as applicable to line of business.
• Good oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Good organizational skills.
• Good interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed performance competencies.
• Work environment:
  When applicable and appropriate, consideration will be given to reasonable accommodations.
• Mental:
  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem‑solving, analysis, and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical:
  Computer keyboarding, travel as required.
• Auditory/Visual:
  Hearing, vision, and talking.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.