Service Manager - West Region

Who We Are

Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.

* This position is contingent upon award.

Versar is currently seeking a Service Manager to join our team. The successful candidate will oversee day-to-day facility operations and maintenance of buildings within a region that require a combination of Versar technical staff and subcontractor-based servicing approaches. This position requires practical skills and knowledge in Physical Access Control Systems (PACS), Video Management Systems (VMS), Intrusion Detection Systems (IDS) and IP Intercom Systems.

• Ensures federal, state, local and corporate policy and regulatory compliance
• Manages and oversees facility specific operations and maintenance processes and procedures overseeing day-to-day performance of various on-site work crews
• Responsible for all repair, maintenance and installation-related functions performed under the contract. overseeing the dispatching and tracking of repair and non-repair requests, preventive maintenance and installation service requests.
• Coordinate with client to ensure acceptable level of impact on production while performing service, inventory, installation and preventive maintenance activities.
• Acts as primary customer contact to review schedules and cost and technical performance.
• Ability to use a computerized maintenance management system to create, assign, and track work orders
• Develop and implement facility specific operations and maintenance processes and testing procedures as required
• Evaluates schedules and work assignments where there are task and resource conflicts
• Responsible for the cost, schedule, and technical performance for the facility under the manager’s control including responding to urgent and emergency situations
• Monitors facility and services metrics, identifying and evaluating emerging issues, and making recommendations to ensure performance to standards are achieved
• Establishes an inventory strategy that ensures adequate supplies are available to support routine preventive maintenance including long lead items
• Provides direction, development, and coaching to employees
• Supports the preparation of proposals in response to site-specific RFPs; operating budgets and financial terms/conditions of contract.
• Serves as liaison with contractors, architects, engineers, regulatory agencies, material and equipment suppliers, and other parties as required
• Ensures employees are current in skill and regulatory training, ensuring all activities comply with safety and health regulations, maintaining a safe working environment
• Provide accurate reports and documentation for daily activities as well as monthly reports for submission to the client
• Conduct regular inspections of assigned work areas for completed projects to ensure work meets company standards.
• Ability to walk, stand for extended periods of time, carry equipment, climb ladders and lift a minimum of 30lbs.

• At least 7 years of experience managing the repair, maintenance and installation-related functions of a security contract also training and/or job-related experience in facility operations and maintenance overseeing daily operations of teams of varying skill sets and levels
• Successful candidate must have a proven track record in work team management, schedule management, and customer relations
• Extensive knowledge and experience in facility operations and maintenance
• Must have solid verbal and written reporting experience
• Outstanding team working skills are a must
• Able to pass extensive gov't background…