Managing Director, North America

Wong Doody is seeking an exceptional, forward‑thinking Managing Director, North America, to serve as the strategic engine behind our new business and client expansion efforts across the region. This is a pivotal leadership role responsible for shaping how the agency engages the market, develops long‑term commercial relationships, and grows our footprint among category‑leading brands. Reporting to our CEO, you will guide both our business development team and our client partner group, setting the vision, pace, and operational rigor required to elevate Wong Doody’s competitive position in North America.

We are looking for someone who combines commercial excellence with creative empathy — a leader who can navigate the intersection of business needs, marketing transformation, and human‑centered creativity. You are known for connecting dots others don’t see, cultivating networks that yield meaningful opportunities, and inspiring teams to push for intelligent, sustainable growth.

• Establish a long‑term, data‑informed growth strategy that positions Wong Doody North America as a top‑tier choice for brands seeking creative, design, and experience innovation.
• Develop comprehensive market approaches that align with regional strengths, global priorities, and Infosys partners’ capabilities, ensuring strategies scale across markets and sectors.
• Identify whitespace opportunities, emerging verticals, and high‑value relationships that support sustainable and diversified revenue expansion.
• Maintain a consistent presence in the market — as a thought partner, speaker, facilitator, and ambassador for the Wong Doody brand — strengthening visibility and industry credibility.

• Oversee, mentor, and grow the business development team, establishing best‑in‑class pursuit practices, qualification frameworks, and go‑to‑market discipline.
• Partner closely with client partners to strengthen existing accounts, enhance organic growth, and ensure a seamless integration between new business and ongoing client success.
• Implement rigorous pipeline management processes, ensuring opportunities are accurately forecasted, strategically prioritized, and effectively resourced.
• Shape compelling narratives and differentiated value propositions that highlight Wong Doody’s strengths in creativity, human experience design, strategy, and rapid‑scaling delivery through Infosys.

• Oversee the P&L for North America's new business, ensuring performance aligns with regional financial targets, including revenue, margin, and overall portfolio health.
• Accurately forecast pipeline outcomes and revenue scenarios; proactively adjust priorities to mitigate risk and capitalize on emerging opportunities.
• Guide account and practice leaders on pricing, scoping, and delivery models that protect profitability while enabling creative excellence and client impact.

• Represent the agency confidently, authentically, and aspirationally in all external contexts — from pitch rooms and executive summits to industry events and strategic partner conversations.
• Foster a culture of curiosity, collaboration, and commercial agility within the growth organization.
• Steer cross‑regional collaboration to ensure global consistency, shared learnings, and a unified market story across all studios.

• A proven track record of scaling an agency practice or leading significant business expansion within a creative, design, or digital consultancy environment, including managing or contributing to a business or division in the $150M–$200M range.
• MBA or master’s degree in digital marketing, advertising, business, or a related field.
• 10+ years of relevant experience, including 3–5 years of previous digital agency experience and diverse, varied client experience (required).
• Demonstrated success as a senior new business leader, ideally within an advertising, design, or digital transformation environment; start‑up or high‑growth organizational experience preferred.
• Deep fluency across digital creative…