Manager, Customer Success Mid-Market
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-03-01
Listing for:
Lytx
Full Time
position Listed on 2026-03-01
Job specializations:
-
Management
Business Management, Client Relationship Manager, Business Analyst -
Business
Business Management, Client Relationship Manager, Business Analyst
Job Description & How to Apply Below
Employer Industry: Technology and Transportation Safety Solutions
Why consider this job opportunity:- Salary up to $
- Eligible for an incentive compensation plan
- Comprehensive benefits including medical, dental, and vision insurance
- Opportunities for professional development and continuous learning
- Supportive and inclusive work environment focused on innovation
- Flexible work arrangements and generous paid time off policies
- Lead and manage a team of Client Success Managers to drive customer lifecycle success
- Set clear direction and align team goals with company objectives
- Conduct regular performance evaluations and create personalized development plans for team members
- Identify skill gaps and enhance training and development initiatives
- Own client escalations and gather feedback to recommend product improvements
- Bachelor’s Degree or equivalent combination of education and experience
- 8+ years of experience in customer success, account management, consultative sales, or business consulting
- 2+ years of experience in a client-facing management and leadership role
- Strong communication and presentation skills, especially to C-Level executives
- Ability to manage multiple projects and priorities concurrently
- Highly developed leadership skills to foster trust and collaboration across teams
- Strong emotional intelligence qualities to lead a high-functioning team
- Experience using metrics and data to drive accountability for team results
- Proven project management skills with a focus on driving results
- Flexibility to travel up to 20%
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