Inside Sales Support​/Customer Service Rep

Overview

Employer Industry: IT Consulting Firm

• Support Account Managers and customers on day-to-day operations
• Create new opportunities and quotes in Salesforce while coordinating with the Solution Architect Team
• Process orders and ensure all required documentation is received
• Provide post-order support and track lead times for all open orders
• Maintain accurate documentation of quotes, pricing, and vendor relationships

• Experience in an Inside Sales position, ideally within the IT industry
• Working knowledge of Cisco online tools and ability to validate configurations
• Strong written and verbal communication skills with a positive attitude
• Proven leadership skills and effective time management abilities
• Ability to manage a high volume of email communications and prioritize follow-ups

• Salesforce knowledge is a plus
• Understanding of SLED sales cycles, contracts, and processes
• Ability to work collaboratively as part of a team and independently with minimal direction

• Competitive salary with full benefits packages including Medical, Dental, Vision, Life Insurance, Short-Term, and Long-Term Disability
• Paid Time Off and a 401K Plan with a Flexible Spending Account
• Employee Recognition Rewards and career training geared toward professional growth
• Opportunity to work with a dynamic team in a fast-growing industry
• Engage in customer-facing roles that enhance relationship-building skills
• Potential for travel to enhance client relationships and business development

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.