Accounts Receivable Analyst; onsite

The candidate in this role is required to have some experience in accounting, with an understanding of the impact of cash application to the Financial Statements, and the ability to perform bank and GL account reconciliations.

• Onsite: Tuesday & Wednesday (start time 8 am - Location Coppell, Texas)
• Project length: Through 3/31/2027, possibility to extend

The incumbent will also be an Accounts Receivable (AR) Subject Matter Expert (SME) working closely with all departments. They will be responsible for preparing account reconciliations, and support projects as they arise and perform other ad hoc requests related to AR as needed. This position requires analytical and reconciliation skills to ensure customer payments are applied timely and accurately. Regular interactions with customers, and other departments are critical to ensure detailed and accurate cash application.

• Validate payment data, reconciliation reporting and/or working with other departments to ensure accurate posting of cash to customer accounts (at a unit level)
• Prepare all assigned customer account reconciliations, determine disposition of unapplied cash and credits, processing refunds to customers if required
• Assist departments, including Accounting, Treasury, Retail Credit, Commercial Account Service, Account Management & Operation, Financial Services, Major Accounts, and Remarketing in resolving complex issues related to cash receipts, disbursements, unapplied cash, credits on customer accounts, and contracts in transit
• Post cash timely, efficiently, and accurately
• Process returns from bank in Odessa system
• Process payments daily including Wire Transfers, ACH, and lockbox deposits. This may include reconciling the accounts prior to posting
• Prepare a detailed Daily Cash Report with all variances noted for accurately facilitating transactions and adjustments
• Prepare cash reconciliations to ensure all receipts are posted to customers’ accounts correctly using reporting
• Work directly with Accounting to reconcile variances on cash postings with the general ledger
• Work with other departments to identify payments in unapplied cash to ensure proper and accurate application
• Work with other departments to collect any payoff shortages and minimize potential losses
• Provide direction to departments for properly completing and maintaining the integrity of the customer’s account
• Determine best course of action, such as refund, reapplication, or possible missed applied payment; submit Activity Requests (if needed) and save back up in appropriate folder on the share drive
• Maintain Activity requests in Odessa (apply cash, reapply cash, etc.)
• Research and analyze monthly charges (i.e., interest, curtailments, and payoffs) to ensure proper application and/or suspense items; provide detailed backup explaining all suspense items to eliminate any follow-up calls
• Work with internal and external auditors by providing SME analytical guidance during audits and Odessa/Billtrust/WI support samples as requested
• Work with Retail Funding and Finance Services to maintain Suspense accounts
• Maintain contract in transit to close/open receivables in Odessa / WI
• Independently review and manage Operation Support Inbox requests and maintain internal and external workflows
• Place tickets with the Help Desk when system issues arise; take the lead and work the helpdesk to solve the issue and notify the Operations Support Team & Supervisor when this issue has been resolved
• Monitor and maintain credit on accounts to ensure there is no aged credit on accounts in Odessa system
• Identify and implement continuous process improvements

• 3+ years of experience performing AR related function including cash posting and account reconciliations, documenting processes and procedures, cross-training, automating redundant tasks, and implementing process improvements
• Strong aptitude for systems including Bill Trust and Odessa (will train on both systems)
• Bachelor’s degree in accounting, Finance, Business, or equivalent work experience is preferred
• Strong attention to detail
• Strong aptitude and desire to learn
• Initiative-taker and ability to work independently
• Strong verbal and…