Executive Assistant to COO

Job Description:

Dave & Buster’s is seeking a highly organized, proactive, and polished Executive Assistant to support the Chief Operating Officer.

This role is a key partner to the COO and plays an important part in helping the Operations organization run effectively across a large, multi-unit business. The Executive Assistant will manage a complex calendar, coordinate extensive travel and field visits, prepare executive materials, support key leadership meetings, and ensure priorities, commitments, and follow-up remain on track.

The ideal candidate is highly resourceful, exercises excellent judgment, anticipates needs before being asked, and thrives in a fast-paced environment where priorities can change quickly. This individual must be comfortable working closely with senior executives, field leaders, business partners, and teams across the organization.

What You’ll Do Strategically manage the COO’s complex calendar, ensuring time is aligned to the highest-priority business needs.

Coordinate executive meetings, operating reviews, field visits, leadership meetings, one-on-ones, vendor meetings, and other key business engagements.

Manage complex domestic travel, including flights, hotels, ground transportation, detailed itineraries, and last-minute changes.

Coordinate store and market visits to help maximize the COO’s time in the field.

Prepare agendas, presentations, briefing materials, reports, spreadsheets, and other executive-level documents.

Support preparation for Executive Leadership Team meetings, business reviews, Board-related discussions, and other high-profile meetings as needed.

Track key action items, decisions, commitments, and deadlines to help ensure follow-through across the Operations organization.

Serve as a trusted point of contact for senior executives, field leadership, vendors, and external partners.

Anticipate scheduling conflicts, travel disruptions, and competing priorities and proactively resolve issues.

Coordinate leadership events, meetings, conferences, and other special programs.

Handle highly confidential and sensitive information with discretion and professionalism.

Support special projects and ad hoc business needs on behalf of the COO.What We’re Looking For5–7+ years of experience supporting a senior executive, preferably at the C-suite level.

Exceptional organizational skills with strong attention to detail.

Proven ability to manage a high-volume, complex executive calendar.

Strong experience coordinating executive travel and multi-market itineraries.

Excellent written and verbal communication skills.

Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and Office 365.Strong judgment and the ability to make decisions independently within appropriate parameters.

Proven ability to manage multiple competing priorities with urgency and composure.

Confidence interacting with executives, senior leaders, field teams, and external partners.

High degree of professionalism, discretion, and confidentiality.

A proactive, solution-oriented mindset with strong follow-through.

Preferred Experience Previous experience supporting a COO, President, CEO, or other senior operating executive.

Experience in a large, multi-unit restaurant, hospitality, entertainment, retail, or consumer-facing organization.

Experience working with field-based leadership teams across multiple markets.

Experience supporting executive leadership meetings, operating reviews, or Board-related materials.

Experience coordinating complex travel schedules involving multiple cities or markets.

You’ll Thrive in This Role If You Stay two steps ahead and anticipate what the COO will need next.

Understand how to prioritize based on business impact and urgency.

Are comfortable operating in a fast-moving,…