Executive Assistant to COO

Job Description

Dave & Buster's is seeking a highly organized, proactive, and polished Executive Assistant to support the Chief Operating Officer.

This role is a key partner to the COO and plays an important part in helping the Operations organization run effectively across a large, multi-unit business. The Executive Assistant will manage a complex calendar, coordinate extensive travel and field visits, prepare executive materials, support key leadership meetings, and ensure priorities, commitments, and follow-up remain on track.

The ideal candidate is highly resourceful, exercises excellent judgment, anticipates needs before being asked, and thrives in a fast‑paced environment where priorities can change quickly. This individual must be comfortable working closely with senior executives, field leaders, business partners, and teams across the organization.

• Strategically manage the COO's complex calendar, ensuring time is aligned to the highest‑priority business needs.
• Coordinate executive meetings, operating reviews, field visits, leadership meetings, one‑on‑ones, vendor meetings, and other key business engagements.
• Manage complex domestic travel, including flights, hotels, ground transportation, detailed itineraries, and last‑minute changes.
• Coordinate store and market visits to help maximize the COO's time in the field.
• Prepare agendas, presentations, briefing materials, reports, spreadsheets, and other executive‑level documents.
• Support preparation for Executive Leadership Team meetings, business reviews, Board‑related discussions, and other high‑profile meetings as needed.
• Track key action items, decisions, commitments, and deadlines to help ensure follow‑through across the Operations organization.
• Serve as a trusted point of contact for senior executives, field leadership, vendors, and external partners.
• Anticipate scheduling conflicts, travel disruptions, and competing priorities and proactively resolve issues.
• Coordinate leadership events, meetings, conferences, and other special programs.
• Handle highly confidential and sensitive information with discretion and professionalism.
• Support special projects and ad hoc business needs on behalf of the COO.

• 5-7+ years of experience supporting a senior executive, preferably at the C‑suite level.
• Exceptional organizational skills with strong attention to detail.
• Proven ability to manage a high‑volume, complex executive calendar.
• Strong experience coordinating executive travel and multi‑market itineraries.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and Office 365.
• Strong judgment and the ability to make decisions independently within appropriate parameters.
• Proven ability to manage multiple competing priorities with urgency and composure.
• Confidence interacting with executives, senior leaders, field teams, and external partners.
• High degree of professionalism, discretion, and confidentiality.
• A proactive, solution‑oriented mindset with strong follow‑through.

• Previous experience supporting a COO, President, CEO, or other senior operating executive.
• Experience in a large, multi‑unit restaurant, hospitality, entertainment, retail, or consumer‑facing organization.
• Experience working with field‑based leadership teams across multiple markets.
• Experience supporting executive leadership meetings, operating reviews, or Board‑related materials.
• Experience coordinating complex travel schedules involving multiple cities or markets.

• Stay two steps ahead and anticipate what the COO will need next.
• Understand how to prioritize based on business impact and urgency.
• Are comfortable operating in a fast‑moving, high‑energy environment.
• Remain calm and solution‑focused when schedules or priorities change.
• Take ownership and drive follow‑through without needing constant direction.
• Build strong relationships across functions and levels of the organization.
• Sweat the details while still understanding the broader business context.
• Enjoy supporting an executive who spends significant time both in the field and with senior leadership.
• Take pride in helping the COO and Operations organization operate more effectively.

Dave & Buster's / Main Event is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

• Exclusive discounts on food and games at D&B & Main Event.
• Paid Time Off (PTO) that increases with tenure.
• 11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
• Medical, dental, vision and voluntary benefits Part Time/Full Time benefits available
• Sub Benefits:
  Livongo, Surgery Plus, and Telehealth benefits

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