Product Business Analyst

We have an incredible opportunity for a Product Business Analyst to join our IT team, working in Coppell, TX. This role partners closely with the Product Owner to support the discovery, planning, and delivery of technology products that solve real user problems and advance ministry objectives.

At Samaritans Purse, the Gospel is the center of all we do. We start each day with devotions and spend time praying for each other, our staff, and volunteers who serve around the globe.

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Assist the Product Owner by creating, elaborating, and prioritizing user stories with clear acceptance criteria. Work with stakeholders and developers to clarify business requirements and maintain a well‑groomed backlog that delivers consistent business and user value.
• Facilitate stakeholder engagement and user discovery by acting as a liaison between the product team, stakeholders, and end users to uncover and validate needs. Supports discovery activities such as user interviews, surveys, and usability testing to gather insights that shape backlog priorities and product direction. Build strong relationships to ensure user feedback is regularly integrated into product planning and continuously advocates for user‑centered solutions.
• Participate in agile product delivery by engaging in ceremonies, stand‑ups, sprint planning, retrospectives, demos, and release planning. Provides timely feedback and supports sprint execution by helping clarify scope, resolve blockers, and ensure alignment across disciplines.
• Support product vision and strategic alignment by collaborating with the Product Owner to ensure user stories and backlog items align with the overall product vision and ministry goals.
• Provide analytical support that contributes to strategic decision‑making and product direction.
• Support quality assurance and product validation by reviewing deliverables and acceptance criteria to validate completeness and alignment with requirements. Assists with defect triage, bug prioritization, and documentation of enhancements.
  
  Contribute to product communication and documentation by supporting internal and external communication of product status and decisions. Helps document product functionality, supports implementation planning, and contributes to training materials for subject matter experts.
• All other duties as assigned

• Bachelor's degree in a related field and five (5) to seven (7) years of related experience
• Strong ability to communicate clearly and effectively with both technical and non‑technical audiences
• Strong ability to work collaboratively as an embedded product team
• Thorough knowledge of digital product ecosystems and business process workflows
• 12 credit hours of college‑level Biblical Studies (required)

Coppell, TX (On‑Site)

Full‑Time

Fluency in English (required)

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long‑term and Short‑term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days