Senior Director, Packaging

Position Summary

Position:
Packaging Operations Manager – Mobile Production Center (MPC). This role leads the Packaging Operations team, responsible for strategic planning and execution of mobile product packaging and value‑added services at the division level.

• Lead and manage the Planning team and Warehouse operation team.
• Oversee 3PLs providing packaging labor and warehouse operation services, managing an average of 400 3PL staff year‑round.
• Develop and manage daily production plans, monitor production results/performance daily, and ensure optimal 3PL staff attendance rates.
• Create a 10‑12 week weekly production plan aligned with Sales teams' sales plans.
• Develop a level‑off labor plan to support weekly production plans, minimizing labor turnover for stable operations.
• Develop daily goods receipt, production, and ship‑out plans during new model launches.
• Ensure timely, appropriate quantities, and precise quality packaging when introducing new strategic models during peak season.
• Collaborate with HQ GMC, HQ GOC, SEA Sales/SCM/Logistics teams to manage schedules and processes for local packaging operations.
• Manage expanded packaging operations, including integration of manufacturing postponement into existing processes.
• Lead bulk device and packaging material warehouse operations, managing inventory (goods receipt, storage, transfer) with 3PL staff.
• Make daily and weekly production plan decisions for HHP, Tablet, accessory, and PPM operations to meet Sales/Customer demands.
• Determine the necessity of weekend and daily overtime operations based on production capacity.
• Oversee and verify regular and ad‑hoc 3PL invoices for timely processing.

• Bachelor’s degree in Manufacturing, Supply Chain, Business Operations, Quality Control, Economics, or Finance.
• 14+ years of related experience, 8–10 years leading managers across multiple departments and functions.
• Ability to make decisions, direct, and measure individual/team performance.
• Bilingual (Korean and English) verbal and written communication skills.
• Experience in a matrix organization of Fortune 500 companies.
• Preferred:
  Master’s degree and 20+ years of relevant experience.
• Global work experience is a plus.
• Proficiency in Spanish is a plus.

• Medical, Dental, Vision, and Life Insurance
• 401(k) retirement plan
• Tuition Assistance (after 6 months)
• Paid Time Off
• Employee Purchase Program
• Student Loan Program (after 6 months)
• Wellness Incentives

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, veteran status, genetic information, disability, or any other characteristic protected by law. Reasonable accommodations for qualified individuals with disabilities are available during the application process.