Manager- Mortgage Licensing

Role Summary

The Manager – Licensing will report directly to the VP of Governance & Licensing and supervise licensing staff to ensure the organization obtains and retains all required loan officer, branch, and enterprise level licenses necessary for business operations.

• Serve as the primary day‑to‑day contact for Licensing, taking actions that drive efficiency and mitigate risk.
• Work cross‑functionally within departments to lead internal projects and strategic initiatives that improve growth, profitability, and efficiency across the business.
• Assist in preparation of presentations and reporting packages for senior management.
• Maintain current knowledge of federal and state regulations, and ensure compliance for licensure and any applicable business unit.
• Ensure accurate data gathering for required licenses.
• Revise and update licensing information through NMLS consistently.
• Address deficiencies in licensing policy and procedures, making necessary changes to meet newly instituted requirements.
• Report on licensing status, concerns, and potential risk to the VP of Governance & Licensing.
• Develop and maintain professional relationships with all business units and government authorities.
• Ensure the Licensing team performs all duties in a timely and accurate manner.
• Support the VP of Governance & Licensing and General Counsel on risk analysis, licensing projects, reports, and preparation for key management meetings and committees.
• Organize Licensing team training, collaborate on goals, and set expectations.
• Resolve regulatory issues and internal licensing concerns or issues.
• Maintain professional relationships with peers, other business units, and state agencies.
• Delegate tasks to appropriate Licensing team members.
• Manage deadlines and progress across the team to ensure projects or assigned tasks are delivered on time, to specifications and high standards.
• Collect and analyze feedback from business units and regulatory bodies to gauge satisfaction and success.
• Perform other duties and responsibilities as assigned.

Bachelor’s Degree required.

6–8 years of mortgage experience, including strong knowledge of NMLS and licensing requirements.

• Strong understanding of regulatory topics, concepts, practices, and procedures related to the life of a loan (origination, servicing, loss mitigation, and default/foreclosure).
• Experience leading process improvement efforts resulting in efficiencies and productivity gains.
• Expert skills in Microsoft Word and Microsoft Excel, including proficiency with V‑Lookup, H‑Lookup, concatenating formulas, conditional formatting, and pivot tables.
• Working knowledge of the Microsoft Office suite; experience with MS Project is a plus.

All employees must have a smartphone that meets company security standards and the ability to install apps such as Microsoft Authenticator. Employment is contingent on meeting this requirement.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) retirement plan with employer match
• Paid maternity leave, parental bonding leave, caregiver leave, adoption assistance
• Tuition & certification reimbursement
• Employee mortgage loan program
• Newrez Employee Emergency and Disaster Fund
• Newrez NOW:
  Corporate social responsibility program with volunteer time off, matching gifts, and grant access

We’re proud to be an equal opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. We value and reward entrepreneurial spirit and are growing.