Project Coordinator

Benefits

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly‑paid employees; biweekly pay for salaried employees
• Paid Time Off (PTO) and paid company holidays
• Tuition reimbursement plan encouraging continued education and development

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Facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation.

• Receive, review, enter and confirm project and service requests
• Follow administrative process for customer set up and credit approval
• Establish certificates of insurance
• Coordinate walkthroughs and planning calls to develop scope and communicate service requirements and client expectations
• Document final scope, timelines and pricing
• Generate proposals
• Establish signed orders for service
• Obtain client specific purchase orders, tracking numbers and approvals
• Coordinate with sales, project management, operations and customers to plan and implement services
• Thoroughly communicate with all parties throughout service delivery
• Track timelines and document progress relative to established benchmarks
• Document scope changes and oversee change order management process
• Collect and consolidate costs and manage the close‑out process

• Excellent verbal and written communication skills
• Highly customer service oriented
• Ability to prioritize and re‑prioritize as situations and needs change throughout the workday
• Ability to multi‑task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Strong analytical and problem solving skills
• Excellent attention to detail and follow through
• Ability to work under deadlines and specific time frames
• Ability to develop and maintain positive working relationships with internal and external customers
• Ability to demonstrate initiative and to work with minimum supervision

Education/

Experience:

Bachelor's degree (B.A.) preferred; two to five years of progressive customer service experience, preferably coordinating national services, or equivalent combination of education and experience.

• Language Ability:
  Ability to read, analyze, and interpret general business periodicals and technical procedures; ability to write reports and business correspondence.
• Math Ability:
  Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
• Reasoning Ability:
  Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret technical instructions in mathematical or diagram form.
• Computer
  
  Skills:
  
  Strong knowledge of MS Office Suite.
• Certificates and Licenses:
  No certifications needed.

The work environment is generally moderate in noise level. The employee may occasionally lift and/or move up to 10 pounds. Tasks require use of hands for handling, touching, talking, and hearing, sitting, reaching with hands and arms, occasional standing, walking, climbing, balancing, stooping, kneeling, crouching, or crawling.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED