Sales Operations Director

Location:

US-Remote with the ability to travel up to 25%

Blue Yonder is seeking a high-impact Director, Sales Operations Business Partner to support and operationalize our Global Sales Operations partnership across Professional Services Sales and Renewal Partners. Reporting to the Corporate Vice President, Global Sales Operations, this U.S.

-based leader will play a critical role in enabling Services Sales Leaders through consistent operations, structured insights, and scalable processes that support revenue execution.

This role focuses on driving operational consistency, strengthening business rhythms, and supporting data-driven decision-making across key revenue motions. You will partner closely with Sales, Finance, Delivery, and the Sales Strategy & Transformation team to improve process efficiency, forecasting discipline, and overall sales performance.

The ideal candidate is a strong operator and collaborative business partner with experience supporting sales organizations in complex environments and translating data into actionable insights.

This role will support the Customer Experience (CX) Operations Business Partner function across Professional Services and Renewals. Key areas of focus include:

• Supporting operational consistency across teams, processes, and reporting
• Contributing to forecasting accuracy, planning processes, and sales execution discipline
• Partnering with cross-functional stakeholders to align on priorities and improve ways of working
• Delivering insights and analytics that enable informed decision-making

• Lead and Support the Business Partner Function:
  Manage and develop a team of Sales Operations Business Partners aligned to Services and Renewals
• Help implement a consistent operating model that drives clarity and efficiency across supported teams
• Support definition of priorities, deliverables, and service expectations for the BP team

• Partner with Sales leaders to provide data-driven insights that support revenue and operational performance
• Support forecasting, pipeline review, and business review processes (e.g., QBRs, monthly reviews)
• Deliver reporting and analysis that helps teams identify risks and opportunities

• Support forecasting, pipeline tracking, segmentation, and basic coverage planning processes
• Partner cross-functionally with Finance, Delivery, Marketing, and Product to improve coordination across the revenue lifecycle
• Ensure consistent reporting, data hygiene, and KPI tracking

• Support initiatives led by Sales Strategy & Transformation to enhance processes, tools, and systems
• Identify opportunities to simplify workflows and improve operational efficiency
• Contribute to building a culture of operational discipline and continuous improvement

• 8–10 years of experience in Sales Operations, Revenue Operations, or Business Operations within enterprise SaaS/software
• 3–5 years of experience leading teams or projects in a cross-functional environment
• Strong understanding of forecasting, pipeline management, and sales reporting
• Experience working in matrixed, global organizations
• Ability to partner effectively with Sales, Finance, Delivery, Marketing, and Product teams
• Strong analytical and problem-solving skills with the ability to translate data into insights
• Solid program management and execution skills
• Effective communication and stakeholder management capabilities
• Proficiency in Salesforce and reporting/analytics tools
• Detail-oriented with the ability to balance execution and broader business objectives

The base salary range for this role is $ to $ USD

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care…