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Weekend Guest Relations Supervisor & Coach
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-09-04
Listing for:
Dave & Buster's, Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Event Management & Planning
Job Description & How to Apply Below
Dave & Busters, Inc. in Coppell, TX seeks a Supervisor, Guest Relations to lead the day-to-day operations of the Guest Relations Department, ensuring consistent execution of KPIs and service standards. You'll coach team members, handle escalations, manage scheduling, and analyze guest trends to drive a positive brand experience.
The role requires weekend coverage, Wednesday–Sunday schedule. Work across Store Management, Operations, Marketing, IT to resolve issues and improve guest satisfaction,
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