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Bilingual Customer Service Rep

Bilingual Mortgage Support Specialist: Drive Customer Recovery

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: RoundPoint Mortgage Servicing LLC
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Job Description & How to Apply Below
A leading mortgage servicing company is seeking a Bilingual Customer Service Specialist in Coppell, Texas. This role involves delivering proactive support to customers facing financial difficulties, ensuring clarity and trust in every interaction. Candidates should be bilingual in Spanish and English, possess strong communication and analytical skills, and have a proven customer service mindset. The position emphasizes empathy, compliance, and the ability to manage complex customer resolutions effectively.
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