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Mortgage Customer Care Specialist
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-07-25
Listing for:
TWO
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Round Point is seeking a Customer Service Specialist 1 to be the first point of contact for customers regarding mortgage accounts, payments, and general inquiries. The role emphasizes delivering a caring, helpful, and clear experience while complying with servicing regulations and company policies.
You will respond to inquiries, guide customers through service tools, and collaborate with Supervisors and lines of business to ensure exceptional service delivery.
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