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Expedited Resolutions Specialist — Hybrid & Evening/Weekend
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-07-30
Listing for:
Vivid Seats
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Vivid Seats in Coppell, TX is seeking an Expedited Resolutions Associate to be the front-line representative across multiple channels, delivering high-quality service and guiding customers from purchase to entry. You will monitor orders and support escalated resolutions while growing into fan engagement initiatives such as Game Center.
Ideal candidates have 1–2 years of customer service experience via phone, email and live chat, with excellent communication and a passion for live events.
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