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Mortgage Customer Support Specialist I

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: RoundPoint Mortgage Servicing LLC
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Round Point Mortgage Servicing LLC is seeking a Customer Service Specialist 1 to be the first point of contact for mortgage accounts, payments, and general inquiries. You will help customers with account information, payment questions, and service tool guidance, delivering a caring and accurate experience.

You will support the team by handling high call volumes, maintaining precise records in our loan servicing system LMS, and staying compliant with regulations.

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