Mortgage Support Specialist II — Empathy & Solutions
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-08-20
Listing for:
RoundPoint Mortgage Servicing LLC
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Round Point Mortgage Servicing LLC is seeking a Customer Service Specialist 2 in Coppell, TX. The role focuses on resolving customer needs with clarity, empathy, and efficiency, acting as a reliable liaison between customers and the company.
You will partner with supervisors and support lines of business to translate challenges into actionable solutions, selecting the best path to quick, accurate outcomes. Weekend/holiday availability is required, with a focus on service excellence.
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