Emergency Dispatch Support Specialist
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-09-07
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Kings III is seeking a Customer Support Specialist to be the calm frontline contact for customers with questions or issues. You will handle inbound calls and emails, guide users through troubleshooting, and schedule service visits as needed.
The role emphasizes empathy, clear communication, and precise documentation. You will collaborate with internal teams to resolve concerns, maintain high-quality service, and educate customers on using their systems to prevent future problems.
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