More jobs:
Guest Experience Supervisor; Weekend Coverage
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-09-08
Listing for:
Dave & Buster's Inc.
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Dave & Buster’s Inc. is seeking a Supervisor, Guest Relations to lead the day-to-day operations of the Guest Relations Department, ensuring KPIs and service standards are met across shifts, including weekends.
This role coaches and guides Guest Relations Representatives and analyzes guest feedback to improve the guest experience. The position requires strong leadership, communication, and problem-solving skills, with responsibilities spanning escalation handling, reporting, and cross-functional
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