More jobs:
Merchant Success & Accounts Specialist
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-09-10
Listing for:
American First Finance, LLC
Full Time
position Listed on 2026-09-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
The Merchant Performance Specialist supports existing merchants by handling account maintenance, answering questions, and resolving issues through phone and email. This role works closely with merchants, sales teams, technology partners, and internal departments to ensure a positive customer experience.
Responsibilities include responding to merchant inquiries by phone and email, updating contact and banking information, documenting requests in SugarCRM, supporting incentive programs, managing
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