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Senior Mortgage Verbal Resolution Specialist

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: NewRez LLC
Full Time position
Listed on 2026-05-31
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist, Financial Services, Financial Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

New Rez LLC is seeking a Verbal Complaint Specialist III in Coppell, Texas. This role involves investigating mortgage servicing complaints, providing timely resolutions to homeowners, and maintaining accurate complaint records.

The ideal candidate should have at least 5 years of mortgage experience, strong communication skills, and a comprehensive understanding of consumer finance laws. Additional perks include medical insurance and a 401(k) retirement plan with employer match.

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Position Requirements
10+ Years work experience
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