Team Lead - Investor Reporting; On-Site

Primary Function

The Team Lead Investor Reporting is responsible for overseeing the daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private Investor portfolios, including reporting, remittances, and reconciliation resolution.

• Confirm monthly reports are produced and delivered in an accurate and timely manner, including loan‑level invoice and remit files, while meeting the contractual SLA for each investor with a high rate of accuracy.
• Resolve any coding issues with reports by working with management to make necessary changes and update policies and procedures.
• Work with staff to resolve any external issues and correct or update data or formatting issues in the monthly reporting to ensure client satisfaction.
• Confirm reports, and wire requests are being sent timely as it relates to monthly reporting and remittances.
• Confirm staff is accurately working with internal clients such as investor accounting and finance on all account reconciliation items—P&I, service fee, corporate advance, P&I advance, and operating account reconciliations—by reviewing outstanding bank reconciliations monthly.
• Review reports before they are submitted externally, checking for formatting issues, month‑over‑month consistency issues, contract billing agreement, full balance roll‑forward, and large transaction investigation.
• Coordinate with department management to address issues identified so that recurring process issues can be remedied.
• Perform additional projects and duties as assigned by manager.
• Develop and enhance operational procedures and assist with internal and external audits.
• Heavy use of Microsoft Excel for data analysis and reporting.
• Handle ad‑hoc reporting or research as directed by management.

• Bachelor's Degree in Accounting or Finance preferred.
• 6+ years of Investor Reporting experience required.

• Advanced MS Excel experience required, including pivot tables, VLOOKUPs and other complex formulas.
• Proficient in MS Word and PowerPoint.
• SQL or other database reporting experience preferred.
• Servicing Director knowledge a plus.
• Strong problem‑solving and analytical skills.
• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Strong organizational and time‑management skills necessary.
• Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis with strong attention to detail.
• Self‑motivated with strong attention to detail and excellent organization skills.

All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave, Parental Bonding Leave, Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support team members experiencing hardships

We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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