Risk & Compliance Specialist

Risk & Compliance Specialist

The Risk & Compliance Specialist supports the compliance program by ensuring adherence to applicable regulations, providing risk-based guidance to operations, and collaborating with cross‑functional partners—including Legal, Operations, Business Risk, and senior leadership—to drive process improvements and strengthen overall compliance effectiveness.

The Risk & Compliance Specialist supports the compliance program by ensuring adherence to applicable regulations, providing risk-based guidance to operations, and collaborating with cross‑functional partners—including Legal, Operations, Business Risk, and senior leadership—to drive process improvements and strengthen overall compliance effectiveness.

• Interpret regulatory requirements and provide practical, risk‑based guidance
• Conduct compliance testing, monitoring, and risk assessments
• Support governance activities, including issue and complaint management, and third‑party oversight
• Investigate and remediate compliance issues through root cause analysis
• Assist with audits, examinations, and regulatory inquiries
• Enhance policies, procedures, and internal controls
• Monitor regulatory developments and support implementation
• Provide guidance and mentorship to junior team members

• 4–6+ years of experience in compliance, risk management, or audit
• Experience with compliance testing, monitoring, or regulatory change management
• Knowledge of consumer protection laws and regulatory frameworks
• Strong analytical, problem‑solving, and communication skills
• Ability to manage multiple priorities in a fast‑paced environment
• Bachelor’s degree required; CRCM or similar certification preferred
• Effective judgment; relies on experience to accomplish goals and objectives

First Cash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology‑driven point‑of‑sale payment solutions, both dedicated to serving cash‑and‑credit‑constrained consumers.

With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America—including Mexico, Guatemala, Colombia, and El Salvador—First Cash offers a diverse selection of pre‑owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non‑recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve.

Through our wholly owned subsidiary, American First Finance (AFF), First Cash also delivers lease‑to‑own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs.

With a workforce of approximately 20,000 employees across the U.S. and Latin America, First Cash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P Mid Cap 400 Index® and the Russell 2000 Index®.

Join First Cash and be part of a company that values integrity, customer service, and growth.

First Cash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, First Cash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [email protected] or  Ext.

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