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Verbal Complaints Specialist – Mortgage Servicing
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-07-31
Listing for:
Newrez
Full Time
position Listed on 2026-07-31
Job specializations:
-
Finance & Banking
Regulatory Compliance Specialist, Financial Services, Banking Operations, Mortgage Loan Originator / Advisor
Job Description & How to Apply Below
Newrez is seeking a Verbal Complaint Specialist to support the Compliance Division with timely investigation and resolution of mortgage servicing issues. You will engage with consumers, review loan history, and ensure responses meet RESPA, TILA, FCRA, and CFPB guidelines.
On-site in Coppell, TX, the role requires excellent written and verbal communication, strong attention to detail, and the ability to multi-task in a fast-paced environment.
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