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Patient Service Specialist - Medical Front Office

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: Baylor Scott & White Outpatient Rehabilitation
Full Time position
Listed on 2026-07-14
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 18 - 25 USD Hourly USD 18.00 25.00 HOUR
Job Description & How to Apply Below

Baylor Scott & White Institute for Rehabilitation Coppell, TX Patient Service Specialist (PSS) Shift Hours

Monday - Thursday: 2PM-7PM
Friday: 7AM-4PM

Compensation

$18 - $25 per hour based on experience. This is an entry-level position.

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done.

We process referrals, schedule patients, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other tasks as needed.

Responsibilities
  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operate front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits
  • HS diploma or GED is required
Preferred Experience
  • Customer service experience
  • Knowledge of insurance verification
  • Healthcare, medical, or dental office administration
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