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Guest Relations Supervisor: Lead Experience & Team
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-09-09
Listing for:
Dave & Buster's Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Guest Services
Job Description & How to Apply Below
Dave & Buster’s / Main Event in Coppell, TX seeks a Supervisor, Guest Relations to lead the daily operations of the Guest Relations Department and ensure top-tier guest experiences. You will coach reps, manage escalations, monitor KPIs, and partner with leadership to drive improvements and staffing efficiency.
You will own performance, provide real-time guidance, and work cross-functionally to resolve guest concerns while maintaining a positive brand experience across all guest touchpoints.
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