People Operations Specialist – Americas

People Operations Specialist – Americas

Are you ready to develop the future of retail?

As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

Vusion Group is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

We build. We create impact.

We are looking for a People Operations Specialist to manage and coordinate HR operations across the Americas (US, Canada, Mexico).

This role ensures accurate execution of employee lifecycle processes, payroll coordination, compliance tracking, and HR data integrity across multiple countries and vendors.

You will act as the operational backbone of the People function, ensuring consistency, reliability, and scalability in a fast-growing, international environment.

Qualifications we're looking for.

Key Responsibilities

1. Employee Lifecycle (Multi-Country)

• Execute onboarding and offboarding processes across US, Canada, and Mexico
• Prepare and manage employment documentation (contracts, amendments, status changes)
• Coordinate with local stakeholders and vendors
• Maintain accurate and complete employee records

2. Payroll Coordination (Multi-Country)

• Prepare and validate payroll inputs (salary changes, bonuses, commissions)
• Coordinate with payroll providers across regions
• Track missing or inconsistent data and resolve discrepancies
• Support payroll reviews and ensure timely processing

3. Compliance & Documentation

• Ensure compliance with local requirements (e.g., I-9 in the US, employment standards in Canada and Mexico)
• Manage HR policies and ensure they are up to date and consistently applied
• Maintain and update the HR intranet portal (policies, guidelines, key documents)
• Track key compliance deadlines and requirements
• Ensure documentation is accurate, organized, and audit-ready

4. HR Systems & Data Integrity

• Maintain accurate employee data across HR systems
• Ensure consistency between payroll, HRIS, and internal records
• Track headcount, changes, and reporting needs
• Support audits and internal reviews

5. Employee Support & People Services

• Act as first point of contact for employee questions related to:
• Payroll and pay
• Benefits and documentation
• HR systems and processes
• Coordinate with vendors or internal teams when escalation is needed
• Identify opportunities to simplify, standardize, and optimize processes
• Leverage AI tools to improve People Services efficiency, including:
• Drafting and automating responses to common employee requests
• Supporting knowledge base and FAQ creation for self-service
• Improving documentation clarity and accessibility (policies, guides, intranet)
• Identifying repetitive tasks that can be automated or streamlined

6. Immigration Support

• Coordinate employment-based immigration processes with external counsel and vendors, including:
• Work authorization initiation and renewals
• Immigration document tracking
• Status changes impacting employment eligibility
• Maintain accurate immigration records and tracking (expirations, renewals, key dates)
• Act as liaison between employees, HRBPs, legal counsel, and vendors
• Ensure immigration compliance is reflected in HR systems and employee records

Required Experience

• 3–6 years in People Operations / HR Operations / HR Administration
• Experience supporting multiple countries (US required, Canada and/or Mexico a plus)
• Familiarity with payroll coordination and HR systems (HRIS, payroll platforms)
• Strong understanding of operational HR processes in a scaling environment

We innovate. We help communities thrive.

Vusion Group has an international presence in 19 countries. In joining us, you'll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

Vusion Group is a place where people…