Entry-Level Help Desk

Launch Your IT Career With Hands-On Experience!

Entry-Level IT Support Role - Full Training Provided

Ready to break into the IT field? This role is perfect for someone eager to learn, grow, and build real technical experience while working alongside an experienced support team.

• 3+ months of IT experience or relevant education (A+, IT coursework, CS/IT degree, bootcamp, etc.)
• Strong interest in expanding technical and hardware support skills
• Reliable, professional, and eager to learn
• Solid communication and customer service abilities
• Must have reliable transportation (100% onsite in Coppell)

We are a 24/7 facility – most shifts are standard weekday hours, but flexibility to work days, nights, or weekends is a huge plus and may provide additional opportunities.

This is a true entry-level role with structured training and daily exposure to hands‑on IT work. You'll support the team by:

• Responding to support tickets
• Assisting users via email, chat, and in‑person support
• Troubleshooting issues such as:
  • Password resets & login issues
  • Wi‑Fi/connectivity problems
  • Printers, peripherals, and basic hardware
• Working closely with senior technicians to build strong foundational IT skills

Professionalism, dependability, and strong communication are just as important as technical ability in this role.

Contract position based out of Coppell, TX.

The pay range for this position is $16.25 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Coppell, TX.

This position is anticipated to close on Feb 27, 2026.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.