IT Messaging Engineer

Role Overview

A client with Kforce is seeking an IT Messaging Engineer to join their team. This is a hybrid role in Dallas, TX.

• Support and manage Microsoft 365 infrastructure for the client's Remote Administration program, including multi‑tenant environments and IT operations support.
• Work as part of the Service Technology Trading Operations unit, supporting Remote Administration firms leveraging the client's managed IT services.
• Manage and optimize Microsoft 365 infrastructure across a Multi‑Tenant Organization (MTO), including identity synchronization, cross‑tenant collaboration, endpoint provisioning, and platform enhancements.
• Administer and optimize our Multi‑Tenant Organization (MTO), including cross‑tenant collaboration, identity synchronization, and governance across tenants.
• Manage endpoint provisioning and lifecycle in a Microsoft 365‑native environment using Windows Autopilot, Intune, and Entra .
• Perform advanced troubleshooting of the Microsoft platform using all available tools, including Power Shell, Microsoft Graph, Purview, and the admin centers.
• Collaborate with the IT Operations team to provide technical expertise and resourcing for project initiatives.
• Troubleshoot issues with user access to cloud services and validate fixes end‑to‑end before closing.
• Enhance platform features following standard change management processes with clear, proactive communication.
• Maintain a knowledgebase for systems and processes owned by the role.

• Exchange Online
• Entra
• Defender
• Purview
• Intune
• Microsoft Teams
• One Drive for Business
• SharePoint Online

• 5+ years of overall Information Technology experience.
• 3+ years of Microsoft 365 tenant administration experience with Global Administrator scope.
• Hands‑on experience across Exchange Online, Entra , Defender, Purview, Teams, SharePoint, One Drive, and Intune.
• Demonstrated experience managing multiple Microsoft 365 tenants (MSP, multi‑firm, or MTO environments).

• Hands‑on experience as a Microsoft 365 global administrator configuring and managing a Microsoft 365‑native environment (Entra‑joined endpoints, Intune MDM, and Windows Autopilot provisioning).
• Experience with a Microsoft 365 Multi‑Tenant Organization (MTO) or cross‑tenant access / B2B sync at scale.
• Experience managing a segmented tenant using administrative units, scope tags, address book policies, and security groups to isolate multiple business units or customers within a single tenant.
• Strong understanding of messaging and mail flow, including gateway integrations such as Proofpoint.
• Strong ownership mindset – takes assigned work to completion and proactively communicates blockers or timeline adjustments.
• Ability to work independently but also collaborate when needed.

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors such as relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical, dental, vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.