Business Analysis Manager | Reverse Logistics; Returns, Repair, Liquidation

Position: Business Analysis Manager | Reverse Logistics (Returns, Repair, Liquidation)
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* This role is based in Coppell, TX and includes a five day per week onsite requirement at our Distribution Center. Remote work is not available for this position.
* Job Overview

This role supports strategic and operational decision-making by delivering insights and analysis across the business. It manages data mining, business intelligence, and reporting to provide actionable recommendations. The role collaborates with multiple teams to conduct complex modeling and analysis for business improvements. Success is measured by the accuracy and impact of insights that inform resource prioritization and performance benchmarks. The work influences organizational strategies and enhances customer experiences through data-driven solutions.

Job Responsibilities:

* Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis

* Develop and maintain data and reporting solutions including dashboards, reports, and self-service tools to support enterprise goals

* Apply analytical and modeling techniques to support decision-making and resource prioritization across the organization

* Participate in the design and administration of reporting structures and interfaces for standardized use across teams

* Also responsible for other duties/projects as assigned by business management as needed

Education and

Work Experience:

* Bachelor's Degree plus 5 years of related work experience

OR Advanced degree with 3 year of related work experience (Required)

* Acceptable areas of study include Data Analysis, Data Science, similar quantitative fields or equivalent practical experience.(Required)

* 4-7 years working experience solving analytical problems using quantitative approaches.

Working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.)

Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research.

Working experience with Python, R, Go or similar statistics or data science language preferred.

* Telecommunication experience (Preferred)

Knowledge, Skills and Abilities:

* Data Analysis - Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment. (Required)

* Problem Solving (Required)

* Communication - Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)

* Financial Modeling (Required)

* Telecommunications (Preferred)

Licenses and

Certifications:

* Other Business Certification (Preferred)

* At least 18 years of age

* Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):
No

DOT Regulated:

DOT Regulated Position (Yes/No):
No

Safety Sensitive Position (Yes/No):
No

The base pay range for this position in Coppell, TX is $90,000 to $121,800.

Base Pay Range: $77,900 - $140,500

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in…