Business Systems Analyst

JOB DESCRIPTION

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

Being a member of IT Fin Sight Delivery team, this role serves as a Business Analysis lead for DTCC’s Enterprise Resiliency Dashboard (ERD) and Pager Duty platforms, driving the translation of incident management needs into scalable, automated, and insight-driven capabilities.

You will play a critical role in shaping product direction, accelerating delivery, and enabling data-driven decision-making and operational excellence across incident management and resiliency functions.

Your Primary Responsibilities:

• Translate business and stakeholder needs into well-defined user stories and backlog items aligned to ERD roadmap priorities
• Define clear acceptance criteria and ensure readiness for development (Definition of Ready)
• Drive backlog refinement sessions with Product Owner and engineering teams to ensure shared understanding
• Lead agile ceremonies (sprint planning, stand-ups, retrospectives)
• Partner with QA teams to define test scenarios and validate business functionality
• Support UAT cycles with business stakeholders and ensure requirements are met
• Collaborate with project team, product management, and stakeholders on assigned aspects of the project
• Participate in the estimation of resource needs and schedule of work through interactions with related stakeholders
• Understand and apply industry-specific best practices & standards

NOTE:

The Primary Responsibilities of this role are not limited to the details above.

Qualifications:

• Minimum of 4 years of related experience
• Bachelors degree preferred and/or equivalent experience

Talents Needed for Success:

• Fosters a culture where honesty and transparency are expected.
• Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
• Collaborates well within and across teams.
• Communicates openly with team members and others.
• Resolves disagreements between colleagues effectively, minimizing the impact on the wider team.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT US

With over 50 years of experience, DTCC is the…