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Genesys Consultant
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-07-08
Listing for:
Voxai Solutions
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Voxai Solutions Inc. is looking for a “Genesys Consultant” with a Master’s, or equivalent, in Computer Science, Information Science, Information Security, Electrical or Computer Engineering, or a related field.
Responsibilities- Designing, configuring, testing, and deploying Genesys suite of products.
- Designing, developing, testing, and deploying sophisticated custom applications integrating with Genesys.
- Managing troubleshooting and resolution of Genesys and other ancillary call center technology issues.
- Responding to and estimating project proposals and consulting engagements.
- Providing consultation to the client on best practices and solutions to enhance their business operations.
- Providing on‑call support for complex issues related to the Genesys solution and other ancillary call center technologies.
Coppell, Texas. 40 hours per week. The job may require some travel in the U.S. with expenses paid by employer.
QualificationsApplicant must be authorized to work in the United States.
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