Senior AWS Cloud DevOps Engineer Job Coppell area,Texas USA,IT/Tech

As a Senior AWS Cloud Dev Ops Engineer, you will focus on automating the deployment, configuration, and management of cloud infrastructure. This role is crucial for enhancing efficiency and ensuring scalability in cloud operations.

What You Will Do (Key Responsibilities)

Provide L1/L2 support for IBM File Net, Datacap, Content Navigator, and Web Sphere applications.
Troubleshoot user issues related to login, document viewing, uploading, workflows, and integrations.
Monitor system health, performance, and availability across ECM and supporting platforms.
Perform routine health checks, basic configuration updates, and post-deployment validations.
Assist with authentication and security issues (Kerberos, SPNEGO, SSO, certificates).
Document incidents, resolutions, and recurring issues for knowledge base improvement.
Coordinate with engineering, Dev Ops, cloud, and security teams for escalations.
Support backup/restore validation, DR testing, and environment maintenance activities.

What You Will Need (Required Skills)

Working knowledge of IBM File Net P8, Content Navigator, and Web Sphere.
Familiarity with Linux environments and container platforms (Open Shift/Kubernetes).
Understanding of authentication and security concepts (SAML/OIDC, OAuth, Kerberos).
Ability to analyze logs, troubleshooting issues, and follow structured support processes.
Experience using ticketing systems and ITIL-based incident management.
Strong communication skills and a customer-focused approach.
Ability to work independently while collaborating with cross-functional teams.
Perform regular vulnerability assessments, coordinate with security teams, and remediate findings across File Net, ICN, Web Sphere, JAVA, and supporting infrastructure.
Programming experience with JavaScript, Dojo, Java, and scripting languages such as Power Shell and Shell.
Must possess AWS Certified Solutions Architect – Professional or AWS Certified Dev Ops Engineer Professional certification.

Nice To Have (Preferred Skills)

Exposure to cloud platforms (AWS, Azure, GCP).
Experience with ECM migrations or cloud-native content services.
Familiarity with F5 load balancers, CI/CD pipelines, or Dev Ops tools.
IBM or cloud certifications (File Net, Cloud Pak, Open Shift, AWS, Azure).

Remarkable benefits:

Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win.

All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

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