Business Analyst

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Full-time Regular Technical Coppell, TX, US

3 days ago Requisition

Position:
Business Analyst

FLSA Status:
Exempt

Department:
Information Systems

Reports to:

Director of Document Platform and Products

The Business Analyst is responsible for the technical analysis, training, and feasibility assessments associated with new document applications and implementation processes for InfoIMAGE clients.

• Works alongside designated Implementation Specialists; implements new projects and applications for clients
• Gathers job specifications and business rules, and technical deliverables through direct client interfacing to assist with implementation responsibilities
• Translate client business requirements to technical documentation for the Software Engineers to implement.
• Manages the overall technical analysis for all new client application setups
• Performs data analysis; reviews files and mapping fields between available data, document templates and Statement of Work.
• Maps all feature-level requirements to existing products and identifies clients’ customization needs; documents all customizations to the Statement of Work documents; creates preliminary mock-ups used to guide product coding and development

• Works with the Sales and Account Management Departments in pre-sales or early contract phases; outlines the scope of projects and determine the feasibility for preliminary analysis if required
• Initiates and facilitates feasibility meetings; reviews and documents assessments with internal departments for prospective clients and/or existing client requests

• Trains internal departments on new product offerings
• Presents various product offerings, services, and feature options at a granular detail to internal staff and existing clients, familiarizing them with product offerings and capabilities

Documents and maintains current Implementation Department resources including: client core system listings, corresponding data formats, sample statement designs and mockups, product specifications, client requirements, customization requests, and pre-implementation client questionnaires

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree required (programming or computer science fields preferred)
• Must have basic consumer banking product and service knowledge
• 2-3 years of overall software related technical analysis experience
• 2-3 years of hands‑on solid experience with data analysis, mapping and transformation
• 2-3 years of experience with analysis on web based application (B2B and B2C)
• 2-3 years of regulated industry (financial services or healthcare experience preferred)
• Solid understanding of document management and various business document correspondence
• Innovative yet practical in devising custom solutions or new features applicable to client demand
• Ability to work with various functional organizations such as Implementation Specialists, QA Department, Sales, Operations, and Information Systems Department.
• Ability to handle multiple projects and work-streams simultaneously
• Solid understanding of database, SQL and XML
• Has some scripting or…