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Manager, Enterprise - Oracle Cloud and Salesforce

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: Forward Air Corp.
Full Time position
Listed on 2026-08-28
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Manager, Enterprise Applications - Oracle Cloud and Salesforce

Manager, Enterprise Applications - Oracle Cloud and Salesforce Job Info

  • Job Identification 41881
  • Job Schedule Full time
  • Locations 3200 OLYMPUS BOULEVARD, Dallas, TX, 75019, US (On-site)
  • Job Category Technology:
    Leadership
  • Job Category Information Technology
  • Job Function Enterprise Applications
Job Description

Responsibilities

  • Lead the strategic direction, governance, and optimization of the enterprise applications ecosystem, including Salesforce, Oracle Cloud Financials, Oracle Cloud HCM, Payroll systems, and related business applications.
  • Serve as the primary liaison between Technology and business functional system owners, including HRIS, Financial Systems, Payroll, and Commercial Operations teams, to align application strategies with organizational priorities.
  • Partner with functional subject matter experts and product owners to develop and maintain application roadmaps that balance business requirements, technical capabilities, risk considerations, and long-term scalability.
  • Provide enterprise-level oversight of application integrations, ensuring seamless data flow, system interoperability, data quality, and process continuity across platforms.
  • Establish governance frameworks, decision-making processes, and standards that promote consistency, security, compliance, and effective lifecycle management across enterprise applications.
  • Facilitate cross-functional prioritization of enhancements, upgrades, implementations, and optimization initiatives to maximize business value and resource utilization.
  • Collaborate with business and technical stakeholders to evaluate new capabilities, technologies, and automation opportunities that improve operational efficiency and user experience.
  • Coordinate major system releases, upgrades, and implementation activities in partnership with functional platform owners and external vendors.
  • Serve as an escalation point for complex application issues requiring cross-system analysis, stakeholder alignment, or vendor engagement.
  • Define and oversee enterprise application security standards, access governance processes, and data management practices in collaboration with functional administrators and technology teams.
  • Ensure enterprise applications support audit, compliance, regulatory, and data privacy requirements through appropriate controls, documentation, and governance practices.
  • Lead relationships with software vendors, implementation partners, and managed service providers, including contract oversight, licensing strategy, and performance management.
  • Monitor application performance, adoption, and business outcomes, identifying opportunities to improve system effectiveness and return on investment.
  • Provide leadership to internal resources, consultants, and cross-functional project teams supporting enterprise application initiatives.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education:

    Undergraduate degree in Information Technology, Computer Science, Business Information Systems, Management Information Systems, Business Administration, or related field required.
  • Certification/Licensure:
    Salesforce, Oracle Cloud, PMP, ITIL, Agile, or other relevant enterprise application certifications preferred.
  • Experience:

    Seven (7)+ years of experience leading, supporting, or managing enterprise business applications, ERP, HCM, CRM, payroll, or related technology platforms.
  • Three (3)+ years of experience leading cross-functional initiatives, enterprise application programs, teams, vendors, or matrixed stakeholder groups.
  • Demonstrated experience partnering with business system owners, product owners, and functional subject matter experts to define roadmaps, prioritize enhancements, and deliver technology solutions.
  • Strong understanding of enterprise application architecture, integrations, data governance, security administration, and business process optimization.
  • Experience supporting multi-platform ecosystems that include ERP, HCM, CRM, Financial, Payroll, or related enterprise systems.
  • Demonstrated ability to influence decision-making and drive alignment across multiple business functions without direct ownership of all systems or resources.
  • Experience managing software…
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