Network Engineer

Network Engineer Coppell, TX

What does it mean to be a Brinker Head? It means creating moments that make everyone feel special — whether you're supporting our restaurants, celebrating wins with your team, or sparking ideas that keep Guests coming back. We play like a team, take pride in our culture, and know that life's too short not to work happy.

At Brinker's Restaurant Support Center (RSC), every role fuels the success of our brands - Chili's® Grill & Bar and Maggiano's Little Italy® - and directly impacts Team Members and Guests. From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks, and the kind of hospitality that keeps everyone coming back. Here, you'll discover opportunities for career growth, belonging, wellbeing, and plenty of chances to work hard and have fun.

Brinker International is an equal opportunity employer. We're proud to provide a welcoming, respectful environment where everyone can thrive.

The Network Engineer role is responsible for supporting, maintaining, and improving network services across Brinker's restaurants, corporate office, data centers, and cloud-connected environments. This role helps ensure stable, secure, and highly available network connectivity for restaurant operations, corporate Team Members, business applications, and critical infrastructure services.

A key function of this role is working closely with Brinker's Managed Service Provider team responsible for Level 1.5 and Level 2 tactical network administration. The Network Engineer I helps guide daily operational work, supports incident resolution, coordinates operating system and firmware updates, assists with vulnerability remediation and patching activities, and helps ensure work is completed with quality, urgency, and proper documentation.

This role supports a broad network technology stack including F5 load balancers, Palo Alto firewalls, Cisco switches and wireless access points, HP/Juniper core switches, top-of-rack switches in the data centers, and IDF/MDF network infrastructure at the corporate office. The position is critical to maintaining the stability of IT Services that support restaurant operations, corporate productivity, and business continuity.

• Support day-to-day network operations across restaurants, corporate office, data centers, and cloud-connected environments.
• Work closely with the MSP team responsible for Level 1.5 and Level 2 operational support and tactical administration.
• Coordinate and help prioritize incidents, service requests, maintenance activities, vulnerability remediation, and patching efforts performed by MSP resources.
• Troubleshoot and resolve escalated network incidents involving wireless, switching, routing, firewalls, load balancing, data center infrastructure, and restaurant connectivity.
• Assist with incident restoration, root cause investigation, corrective actions, and recurring issue management.
• Support operating system, firmware, and software updates across network platforms, ensuring appropriate planning, testing, implementation, and documentation.
• Administer and support network technologies including F5 load balancers, Palo Alto firewalls, Cisco switching and wireless platforms, HP/Juniper core switching, and top-of-rack infrastructure.
• Support corporate office IDF/MDF infrastructure, including network hardware lifecycle activities and physical connectivity coordination.
• Support data center network services, including core switching, firewall connectivity, load balancing, and related infrastructure components.
• Assist with network connectivity requirements for cloud-hosted services and hybrid infrastructure.
• Document incidents, requests, changes, and operational procedures within Service Now and related IT service management tools.
• Participate in change management activities including maintenance, upgrades, configuration changes, and production deployments.
• Work with cross-functional IT teams to support infrastructure, security, restaurant technology, corporate technology, and application requirements.
• Provide input into network standards, operational processes, support documentation, hardware lifecycle…