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Care Engineer — Technical Support & SLA Champion

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: Nokia
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Care Engineer — 24/7 Technical Support & SLA Champion

Nokia in Coppell, TX seeks a Customer Support Specialist to deliver 24x7 care support for Nokia products and solutions. You will troubleshoot complex issues, follow standard and emergency case handling, and collaborate with internal teams and vendors to uphold SLAs and high-quality service.

The role requires advanced analytical skills, strong customer relationships, and continuous self-development to stay aligned with Nokia’s evolving portfolio.

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