Insert Operator - 3rd shift; Evening

Overview

REPAY (Realtime Electronic Payments / NASDAQ: RPAY) is a publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables customers to accept payments anytime, anywhere, and through any channel, providing a secure and seamless payment experience for end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities.

The company’s scalable products allow merchants of all sizes to add payment technology tools with minimal development costs or infrastructure investments.

Office in Dallas, TX is looking for a hardworking and reliable Insert Operator to join the team. The role entails managing automated finishing and post-finishing machinery to fulfill daily mailing needs for different projects. Duties include operating folding and insertion equipment to efficiently enclose invoices and statements in envelopes, and assisting with routine upkeep and operation of the machinery.

Facility address: 955 Freeport Pkwy #200, Coppell, TX
Shift: Sunday to Friday from 10:30pm–6:00am

• Operate Pitney Bowes (PB) APS/MPS intelligent mail insertion equipment
• Follow QoS procedures and maintain general upkeep of the operator area
• May be required to work overtime and document QoS checks
• Balance all jobs and follow instructions from the shift leader
• Operate folding and insertion machines to process high volumes of invoices and statements
• Collaborate with team members to meet production targets and deadlines
• Set up machines based on job specifications, including folding settings, inserting documents, and ensuring proper alignment
• Work with Senior Machine Operators and the Lead Operator to learn makeup, procedures, and safety guidelines
• Assist with operations and general maintenance of equipment
• Adhere to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes
• Conduct regular quality checks to ensure documents are correctly inserted and inserts are accurate
• Follow procedures to maintain security and confidentiality of sensitive documents
• Prepare and tray each job for delivery to the Post Office with appropriate paperwork
• Assume responsibility for the performance, process, and quality of the assigned sorter/verifier
• Communicate finishing/quality concerns and equipment performance issues to the appropriate personnel
• Monitor machine performance and adjust to maintain optimal efficiency
• Report machine malfunctions or major issues to maintenance for timely resolution
• Perform routine maintenance tasks, including cleaning and troubleshooting minor issues
• Ensure accuracy of sorting and insertion based on predefined criteria
• Maintain a clean and organized work area to ensure a safe and efficient environment
• Other duties as assigned

• High school Diploma or equivalent
• At least 2+ years of experience operating a machine
• Basic mechanical aptitude to perform routine maintenance and troubleshoot minor issues
• Technical knowledge of machinery
• Multi-tasking abilities
• Prior experience operating folding and insertion machines is preferred but not required
• Strong attention to detail and accuracy in a high-volume environment
• Ability to follow instructions and work independently with minimal supervision
• Excellent organizational and time management skills to meet production targets
• Effective communication skills to collaborate with team members and report issues
• Physical stamina to stand for extended periods and lift moderate weight boxes

We offer a comprehensive benefits package with 100% coverage of employee healthcare premiums and several additional benefits, including life insurance, disability insurance, and work-life balance resources. Benefits go into effect on day one. We also offer a 401(k) employer match, an Employee Stock Purchase Plan, and participation in an Annual Bonus Program based on performance.

REPAY is an Equal Opportunity Employer and supports a diverse, inclusive workforce. We permit candidates eligible to work in the United States. This position is not eligible for hire in California, and visa sponsorship is not available.

• Excellence, Passion, Innovation, Respect, and Integrity