Veterinary Receptionist

At Riverchase Animal Hospital in Coppell, TX, you join a practice built on deep community trust and clinical excellence. Our mission is centered on providing personalized, compassionate small animal care, including essential urgent care services when our clients need us most. This dedication to our patients and clients is reflected in our excellent 4.7-star Google rating, demonstrating the high level of trust we have earned.

We seek dedicated veterinary professionals who are ready to make an immediate impact and build lasting relationships where you can do your best work every day. Joining our team means committing to a culture where you can truly grow your career. While Riverchase maintains a warm, community feel, you benefit from the robust support of a large, dedicated network committed to professional development.

We believe in investing in our teammates, offering structured programs designed to help you achieve your career goals, whether that means becoming a credentialed technician or moving into a leadership role. You will find dedicated resources and mentorship here that enable you to succeed at every stage of your veterinary journey.

The quality of medicine at Riverchase is supported by a strong commitment to advanced diagnostic and therapeutic capabilities, specializing in small animal general practice and urgent care services. For complex cases, our veterinarians have immediate access to internal specialty consultations across the network, ensuring that every patient receives the highest level of comprehensive care. We prioritize continuous learning, providing you with the tools and educational opportunities necessary to keep your clinical skills sharp and practice modern, evidence-based medicine daily.

Coppell, Texas, offers a highly desirable setting where you can enjoy a fantastic quality of life outside of the hospital. Located centrally in the bustling Dallas-Fort Worth metroplex, Coppell provides extensive community amenities and is renowned for its safe, small-town atmosphere. Living here means benefiting from easy access to the excitement of Dallas and Fort Worth—including world-class dining, arts, and major sporting events—while returning to a peaceful, family-friendly environment at the end of your shift.

This area is the perfect blend of metropolitan convenience and local community spirit.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.