On-Site Sample Room Assistant

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands:
Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox,  and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us.

We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

The Sample Room Assistant is responsible for supporting the daily operations of the sample room, ensuring accurate tracking, organization, and inventory of merchandise samples. This role supports cross-functional teams by processing vendor samples, maintaining inventory records, and coordinating the movement and return of merchandise.

Responsibilities Receive, open, and process incoming packages and merchandise samples as needed

Review and verify vendor invoices for accuracy

Enter vendor invoices and sample information into the sample room database

Create item tags and check-out documentation for tracking sample usage

Transfer merchandise between the sample room, photo studio, and buying offices

Coordinate and process vendor sample returns, including packing and shipping

Prepare and ship outbound packages and other shipments as required

Participate in buyer cart inventories according to the annually established schedule

Conduct annual inventory of the entire sample room Generate and print inventory reports identifying missing items and coordinate chargebacks to brands for items that cannot be located

Maintain an organized, accurate, and efficient sample room environment

Qualifications

Strong attention to detail and organizational skills

Ability to accurately process inventory and documentation

Basic computer skills and comfort working with databases or inventory systems

Ability to manage multiple tasks and meet deadlines

Strong communication and collaboration skills

Ability to handle and move merchandise samples as required
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