Night Crew Supervisor

Overview

The Night Crew Supervisor is responsible for leading overnight store operations, ensuring efficient stocking, merchandising, and store readiness for the next business day. This role supports execution of load processing, maintains store standards, and supervises night crew associates to deliver productivity, accuracy, and safety.

• Oversee nightly stocking of grocery, frozen, and general merchandise loads
• Ensure product is stocked according to planograms and company standards
• Maintain clean, organized aisles and backroom areas throughout the shift
• Prepare the store for opening with a focus on shelf conditions and presentation

• Assign tasks and direct workflow to ensure timely completion of freight
• Monitor crew productivity and adjust priorities as needed
• Ensure all pallets, totes, and backstock are worked or properly stored
• Coordinate with day management on priorities, carryover, and special projects

• Ensure proper product rotation and minimize shrink
• Verify accurate stocking and placement of merchandise
• Support inventory counts and scanning processes when required

• Supervise, train, and coach night crew associates
• Promote accountability, teamwork, and a strong work ethic
• Address performance issues and recognize strong performers
• Ensure clear communication of nightly goals and expectations

• Enforce all safety protocols, including proper lifting and equipment use
• Ensure aisles and backroom remain hazard-free during operations
• Comply with company policies and procedures at all times

• Previous grocery or stocking experience preferred
• Prior leadership or supervisory experience is a plus
• Strong organizational and time management skills
• Ability to lead teams in a fast-paced, high-volume environment
• Basic communication and problem-solving skills

• Ability to lift and move up to 50 lbs frequently
• Continuous standing, walking, bending, and stocking activities
• Ability to work overnight hours and physically demanding shifts

• Fast-paced retail environment during overnight hours
• Limited customer interaction but high operational focus
• Schedule includes nights, weekends, and holidays

• Load completion rate and on-time execution
• Store readiness for opening each day
• Accuracy of stocking and merchandising standards
• Safety compliance and reduced incidents
• Team productivity and retention