Inside Sales - Access Specialist

R Inside Sales - Total Access Specialist (Open)

Location:

Coppell, TX (SAF) - Warehouse

Recruiter:
Matt McCain /  /

We care about and support our Airgas families. Our comprehensive benefits package includes medical, dental, vision, disability, life, accidental death & dismemberment, employee assistance, commuter, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full‑time employees.

• Monday‑through‑Friday daytime hours
• Base pay plus bonus
• Comprehensive family benefits: medical, dental, vision, life, AD&D, and disability insurance
• Support for parents: 14‑week paid birth benefit
• Future security: 401(k) retirement plan with company match, tuition assistance, paid holidays, vacation, and sick time
• Early access: benefits start after 30 days of employment

The Total Access Specialist / Senior Account Specialist will retain existing customer sales, drive gross margin growth, and secure new customers by managing a portfolio of accounts within their assigned “territory” in SAP. Business will be grown through proactive customer touch, effective negotiation, and deliberate territory planning using the company’s CRM system.

• Associate must hold safety as the utmost priority.
• Follow all company policies and procedures, including annual Airgas University training on safety, IT security, antitrust, fraud avoidance, and related topics.
• Make proactive outbound telephone calls to maintain connections with existing customers and pursue new account opportunities; stay on the phone with customers about 40% of the day.
• Receive inbound customer calls and provide courteous, professional service.
• Control call paths through effective negotiation of fair pricing while protecting profitability.
• Attend all required training sessions to remain current on product knowledge, competitive information, sales skills, software updates, and new procedures; continue to enhance skills through self‑study and coaching.
• Use SAP to document sales quotes and orders; follow all prescribed procedures.
• Accommodate customer returns and credits as needed, working with the BSC Credit Department to keep accounts up‑to‑date.
• Use  as a sales planning tool: log accurate contact information, capture competitor and industry data, manage key opportunities for retention and growth, and document risk or lost business cases.
• Leverage e‑market capabilities, , marketing materials, and the Field Specialist Network when appropriate.
• Collaborate with Sales Managers to refine call techniques through self‑monitoring.
• Strategize on budgeting and territory planning.
• Assist in training or mentoring peers upon request.

• High school diploma or GED equivalent required.
• Prior sales experience or customer service at Airgas preferred.
• Strong self‑motivation.
• Ability to interact well with others.
• Ability to work well as part of a team.
• Excellent communication and negotiation skills.
• Ability to work independently and under pressure to meet deadlines.
• Occasional travel required.
• College degree preferred.
• Knowledge of industrial distribution, PPE, welding and gases preferred.

We are an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas is a government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to ensure equal access to the benefits and privileges of employment.

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