Sales Enablement Specialist

BUILDING A FRONT LINE PARTNERSHIP ON BEDROCK. THE SALES TEAM CLOSES MORE WHEN THEY KNOW MORE. You're the reason they do.

Dura Serv is looking for a Sales Enablement Specialist who builds the training infrastructure, drives Dynamics 365 adoption, and equips a national sales organization to perform at the highest level.

Dura Serv's sales organization operates across nine regions — outside sales representatives, GC reps, residential sales professionals, and branch leaders — all of whom depend on Microsoft Dynamics 365, Power BI, and a consistent set of sales processes to manage relationships, develop quotes, forecast accurately, and close business. When that technology is adopted well and those processes are executed consistently, the sales team performs.

When they're not, the gaps show up in the pipeline.

As Sales Enablement Specialist, you are the person who closes those gaps. You design and deliver training that drives Dynamics 365 adoption and builds sales process fluency. You coach reps on Power BI dashboards and data-driven decision making. You develop the eLearning modules, job aids, and SOPs that make the learning stick after the training session ends. You collaborate with Sales Leadership, Operations, IT, and Talent Management to ensure the sales technology ecosystem is working for the people who use it — not the other way around.

• Design, develop, and facilitate instructor‑led, virtual, and self‑paced learning programs supporting Microsoft Dynamics 365, Power BI, and Dura Serv's full sales technology ecosystem
• Lead onboarding and ongoing development for new and existing sales representatives through structured training, coaching, reinforcement activities, and advanced learning opportunities
• Train sales representatives on standardized sales processes — customer management, opportunity management, quoting, forecasting, and sales workflows — ensuring consistent execution across the organization
• Develop and deliver training on Dura Serv's end‑to‑end lead‑to‑order process, including quoting, pricing, proposal development, operational handoffs, and order execution

• Serve as the subject matter expert for Microsoft Dynamics 365 Sales, Field Service, Sales Team Member App, and related platforms — you know the system deeply enough to train it, troubleshoot it, and improve how it's used
• Train and coach users on Power BI reporting, sales analytics, performance dashboards, and data‑driven decision making — translating data into habits that improve sales outcomes
• Support new system capabilities, process enhancements, and continuous improvement initiatives that increase sales productivity and platform adoption

• Develop and maintain learning resources — eLearning modules, job aids, quick reference guides, process documentation, and standard operating procedures — that make the learning accessible long after the session ends
• Monitor user adoption and learning effectiveness, identifying opportunities to improve training programs, business processes, documentation, and the overall user experience
• Collaborate with cross‑functional partners — Sales Leadership, Operations, IT, Customer Service, and Talent Management — to align training, business processes, and technology initiatives with organizational objectives

You don't just train on the system — you understand how the system connects to the process, how the process connects to the outcome, and how the training connects all three into a rep who executes consistently.

• Dynamics 365 fluent — advanced proficiency in Microsoft Dynamics 365 Sales and Field Service is a firm requirement; you know CRM, opportunity management, quoting workflows, and sales process execution at a depth that earns credibility with the reps you train
• Power BI proficient — you interpret dashboards, explain metrics, coach forecasting, and help sales reps make better decisions from data they previously ignored
• An instructional designer — you…